Privacy Statement

We have developed this policy because we want you to feel confident about the privacy and security of your personal information and that Adventure Vertical/ takes all reasonable care to prevent any unauthorised access to your personal information.

We may ask you for information to enable us to provide a service to you and we collect this information by telephone, written correspondence or via our website. We may ask you for information including your name, private/business address, contact telephone numbers and email address. We may also ask you for other information that relates to the event or activities you are involved in. For example, we require medical details to ensure individual and group safety when taking part in adventurous activities. As part of our service we try to take as many photographs for you as possible, this allows you to enjoy the activity with out the stress. We provide these free of charge via our online photo album these photos may be used for marketing, our website or publicity. If you would rather this wasn’t the case then please do let us know in advance.

Where you wish to make a card payment over the phone, with respect to your invoice, no card details will be held after the transaction has been processed. Any information taken down in order to process the payment will be destroyed, and a receipt of payment email will be sent out upon a successful transaction.

We will never share, sell or rent your personal information to third parties (unless we have your permission or are required by law to do so). We may use your personal information to send you offers, discounts, and the latest information about Adventure Vertical/ If you have previously agreed to us using your personal information you may change your mind at any time by writing to or emailing us. If you believe that any information we are holding on you is incorrect or incomplete, please contact us and we will promptly correct any information found to be incorrect.

Our websites may contain links to other websites that we think you will find interesting. However we do not have any control over any other websites that we have provided a link to, and therefore we can not be held responsible for the content, protection and privacy of any information, which you provide whilst visiting such sites, and this privacy statement does not extend to such sites. The inclusion of a link to an external website should not be understood to be an endorsement of that website or the site owners, services, or products.

Information Commissioners Office